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How to Setup Call Forwarding?

Taneli Karjula avatar
Written by Taneli Karjula
Updated over a month ago

You can forward your calls e.g. to your Customer Service or even another Campaign.

1. Create new Voice Template or edit an existing one. Navigate to "Workflow".

2. Drag the Action "Forward the Call" to the place you want.

3. Contact us through the chat and tell us the number you want calls to be forwarded to. We will notify you when the configuration is complete.

4. Select the Action "Forward the Call" and choose the Phone Number.


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