Optimized.app > Left Navigation Bar > Campaigns > View Campaigns
1. Follow the above-mentioned workflow to land on the Campaigns screen.
2. A campaign for which the status is published, click the three-dot icon located at the end of the campaign row.
3. From the options revealed, click Schedule. Doing so takes you to the Campaign Schedule screen.
4. Here, the selected campaign is automatically populated in the Select Campaign dropdown.
5. Use the Select List dropdown to select the contacts list you want to schedule the campaign for. The lists are populated in this dropdown from the Contact Lists section.
6. Use the date selector to select the date when you want to schedule the campaign.
If your Campaign has Calls Forwarding or something else Customer Service related, you should calculate the best fitting Call Speed by your List Size, number of Attempts and available human resources.
7. Similarly, select the time at which you want to schedule the selected campaign using the Choose the time clock.
Note: You should always check the Schedule Review to make sure it's right. Taking a screenshot of the review ensures that you can double-check it later.
8. Call Frequency Restriction -feature limits the number of Campaign Runs your individual contacts receive 1) of this particular Campaign (duplicate numbers) and 2) of other Campaign Schedules. It doesn't restrict Inbound Calls and Additional Attempts.
9. Once the required selections are made, click the Schedule button. This schedules the selected campaign and it starts appearing in the Scheduled Campaigns grid on the dashboard.
Note: When you click the 'Schedule' button, a schedule is created using the current settings. After that, you can freely change the settings — it won’t affect the schedules that have already been created.