Boost results with Best-Practice Campaign Templates

Alongside standard one-step campaigns, our Sequence functionality enables the creation of multi-step campaign flows. With just one click, you can launch a series of messages designed to guide a customer toward a desired outcome.

Campaign Templates bring these real-world use cases to life and were created with you, our customers, in mind for two key reasons:

Here are some use cases we know very well:

Recipients of paper invoices can be easily converted to e-invoicing via an automated call. In the same call, you can introduce the topic, explain how easy it is, ask for consent to switch, identify the customer’s bank, and remind them to accept the e-invoice proposal in their online bank.

Keeping the Customer Data up-to-date by replacing missing, outdated, or incorrect information is very important for customer communication, marketing, and overall customer service. Collecting email addresses is very easy to do via a two-way SMS.

An automated call is an excellent way to remind customers of an upcoming or overdue payment. You can also combine it with text messages if desired.

Early-stage "soft reminders" are a great way to maintain customer satisfaction. According to our statistics, up to 30% of delayed payments are simply due to forgetfulness.

In the digital age, it can be challenging to get people to fill out surveys. Most are just too busy or don’t want to take the time to answer questions. The good news is that a phone survey might be a more effective alternative in this situations.

Facilitating Contract Renewals, offering additional services and activating passive customers reduces customer churn risk, manual work and can provide valuable upselling opportunities.

As you surely know, we’re always here to answer your questions.